Frequently Asked Questions

Most file conversion tools charge $15–20 per month for AI-powered features you might use once or twice. And even general-purpose AI tools like ChatGPT or Claude limit you to around 10 images per prompt — making large extraction jobs tedious and manual. goconvert.me was built to solve both problems. You pay per file, starting at €0.002 per image or €0.003 per PDF page, and you can process up to 1,000 files in a single batch. We pass through the actual AI processing cost with no markup beyond a small hosting fee. If you only convert 10 files this month, you pay for 10 files — not for a monthly plan you barely use.

goconvert.me is an AI-powered file processing platform with 10 services across three categories: Document Processing (convert PDFs, images, and audio to structured data using AI), PDF Tools (merge, split, and compress PDFs), and Media Conversion (convert audio and video formats). The process is simple: upload your files, configure the output format, review the cost, and download your results. AI-powered services use Google’s Gemini models for extraction and transcription. PDF tools and media conversions run entirely in your browser — your files never leave your device.

Six things set goconvert.me apart: 1. No subscriptions — you pay per conversion, starting at €0.002 per file. 2. Fully transparent pricing — we show the exact cost breakdown before you pay, based on actual AI processing costs. 3. Six free browser-based tools — PDF merge, split, compress, audio to MP3, MOV to MP4, and video to MP3. No upload required, no account needed. 4. GDPR compliant — all data is processed and stored in the EU (Frankfurt, Germany). Files are automatically deleted within 12 hours. You can export or delete your personal data at any time. 5. No AI training on your files — your documents are processed and discarded, nothing more. 6. Batch processing at scale — while ChatGPT and Claude limit you to a handful of files per prompt, goconvert.me lets you upload up to 1,000 files, define your output structure once, and process everything in a single job.

Six of our ten services are completely free: Merge PDF, Split PDF, Compress PDF, Audio to MP3, MOV to MP4, and Video to MP3. These tools run entirely in your browser using WebAssembly — no account needed, no upload to our servers, no limits. The four AI-powered services (Document to CSV, Document to Text, Scientific Paper to JSON, and Speech to Text) require tokens, which start at €5 for 5,000 tokens. A typical single-page PDF extraction costs around €0.003.

It means there is no monthly fee, no annual plan, and no minimum commitment. You have two ways to pay for AI-powered services. The first option is to pay per job via card checkout — no account needed, just upload, process, and pay for that single conversion through Stripe. This is already better than a subscription if you only need a few conversions. The second option is to buy tokens in advance (starting at €5 for 5,000 tokens). Tokens let you skip Stripe’s transaction fees entirely — saving you roughly €0.26 in processing fees on every single conversion. If you process files regularly, tokens are the smarter choice. Larger purchases include bonus tokens: 5% extra on €10, 8% on €25, and 10% on €50. Unused tokens never expire.

Subscription-based file conversion tools typically charge €10–20 per month regardless of usage. goconvert.me has no monthly fee. You only pay for AI-powered conversions — and six of our tools (PDF merge, split, compress, audio and video conversion) are entirely free. Even without buying tokens, you can pay per job through Stripe checkout — one conversion, one payment, no commitment. If you process files more regularly, buying tokens eliminates Stripe transaction fees and gives you bonus tokens on larger purchases (up to 10% extra). For perspective: at €0.003 per PDF page, you could process over 3,000 pages for the cost of one month of a typical subscription. Either way, you see the exact cost before every job — no surprises on your invoice.

goconvert.me offers 10 services organized into three categories. Document Processing includes four AI-powered services that extract structured data from files — convert documents to CSV, extract text from images and PDFs, parse scientific papers to JSON, and transcribe audio to text. PDF Tools includes three free browser-based utilities — merge, split, and compress PDFs. Media Conversion includes three more free browser-based tools — convert audio to MP3, convert MOV to MP4, and extract audio from video files. Document Processing uses AI and costs tokens. PDF Tools and Media Conversion are completely free and run entirely in your browser.

Document Processing is the AI-powered core of goconvert.me. It uses Google’s Gemini models to extract and transform data from your files. There are four services. Document to CSV lets you upload images, PDFs, or existing CSVs and extract structured tabular data into a clean CSV file — you define the columns you want, and the AI fills them in. Document to Text extracts readable text or structured JSON from scanned images and PDFs, working like an advanced OCR tool. Scientific Paper to JSON parses academic papers into structured JSON with titles, authors, sections, and references — built for researchers and RAG pipelines. Speech to Text transcribes audio files to text with optional speaker detection, supporting MP3, WAV, OGG, and other formats. All four services support batch processing — upload multiple files and process them in a single job.

PDF Tools include three utilities: Merge PDF (combine multiple PDFs into one, with drag-to-reorder), Split PDF (extract specific pages or split a PDF into separate files), and Compress PDF (reduce file size by stripping metadata). They are free because they run entirely in your browser using WebAssembly — your files are never uploaded to our servers. Since there is no server processing, no AI usage, and no bandwidth cost on our end, there is no reason to charge for them. This also means they work offline, have no file size limits, and offer maximum privacy — your documents never leave your device.

Media Conversion includes three tools: Audio to MP3 (convert WAV, FLAC, OGG, or any audio format to MP3), MOV to MP4 (convert Apple QuickTime videos to the universally compatible MP4 format), and Video to MP3 (extract the audio track from any video file as an MP3). Like PDF Tools, all three run entirely in your browser using FFmpeg WebAssembly. Your media files are never uploaded — everything is processed locally on your device. Because there are no server costs involved, these tools are completely free with no account required and no limits on file size or number of conversions.

Four services use AI and require tokens: Document to CSV, Document to Text, Scientific Paper to JSON, and Speech to Text. These upload your files to our servers, process them using Google’s Gemini AI models in the EU (Frankfurt), and return structured results. Your files are automatically deleted within 12 hours. Six services run entirely in your browser and are free: Merge PDF, Split PDF, Compress PDF, Audio to MP3, MOV to MP4, and Video to MP3. These use WebAssembly (FFmpeg and PDF.js) to process files locally on your device — nothing is uploaded, no account is needed, and they work even without an internet connection after the page has loaded.

For AI-powered Document Processing: input formats include JPEG, PNG, WebP, HEIC (images), PDF, and CSV. Output formats are CSV, plain text, and JSON depending on the service. For Speech to Text: input formats include MP3, WAV, M4A, OGG, WebM, and FLAC. Output is plain text with optional speaker labels. For PDF Tools: input and output are PDF. You can merge multiple PDFs into one, split one PDF into multiple files, or compress a PDF to reduce its size. For Media Conversion: Audio to MP3 accepts any common audio format and outputs MP3. MOV to MP4 accepts MOV (QuickTime) and outputs MP4. Video to MP3 accepts any common video format and outputs MP3.

Upload your files and get a clean, structured CSV back: 1. Go to the Document to CSV service page. 2. Upload your files — images (JPEG, PNG, WebP, HEIC), PDFs, or existing CSVs. You can add up to 1,000 files in a single batch. 3. Define the columns you want in your output CSV. For each column, set a name, type (text, number, date, boolean, or currency), and an optional description to guide the AI. Example: "Company Name" (text), "Invoice Amount" (currency), "Due Date" (date). 4. Optionally upload reference files to give the AI additional context. 5. Preview the results for free — see how the AI interprets your first few files. Adjust columns and preview again if needed. 6. Confirm the job, pay, and download your CSV. This is especially powerful for batch jobs. Instead of copying data from hundreds of invoices, receipts, or forms one by one into ChatGPT — which limits you to about 10 images per prompt — you upload everything at once, define your columns once, and get a single consolidated CSV back.

Extract readable text from scanned documents, photos, or PDFs: 1. Go to the Document to Text service page and upload your image or PDF. 2. Choose your output format: • Plain Text — raw readable text. • Structured JSON — headings, lists, and tables preserved as a JSON structure. • Markdown — compatible with Notion, Obsidian, and other markdown tools. 3. Review the cost, confirm, and download your extracted text. The AI handles scanned documents, handwritten notes, photographs of whiteboards, and multi-page PDFs. It works like an advanced OCR tool but understands document structure — not just characters, but headings, paragraphs, tables, and lists.

Parse academic PDFs into machine-readable structured data: 1. Go to the Scientific Paper to JSON service page and upload your academic PDF. 2. Optionally upgrade the AI model from Gemini 2.5 Flash (fast, default) to Gemini 2.5 Pro (higher accuracy for complex papers). 3. Review the cost, confirm, and download the structured JSON. The output contains: • Title, authors, and abstract • Sections with full text • Figures and tables • References in a structured format Built for researchers, data scientists, and anyone building RAG pipelines, citation managers, or literature review workflows.

Convert spoken audio into a written transcript: 1. Go to the Speech to Text service page and upload your audio file (MP3, WAV, M4A, OGG, WebM, or FLAC). 2. Files longer than 30 minutes are automatically split into chunks and processed in parallel for faster results. 3. Enable speaker detection to identify and label different speakers — useful for interviews, meetings, and podcasts. 4. Review the cost (approximately €0.003 per minute of audio), confirm, and download your transcript. The output includes plain text with speaker labels and timestamps. The service supports over 50 languages with automatic language detection.

Combine multiple PDF files into a single document: 1. Go to the Merge PDF service page. 2. Upload up to 100 PDF files. 3. Drag and drop to reorder them in the sequence you want. 4. Click "Merge" and download the combined PDF. Key details: • Runs entirely in your browser — files are never uploaded to any server. • Completely free, no account needed. • Works offline after the page has loaded. • No file size limits, no watermarks on the output.

Extract specific pages or split a PDF into multiple files: 1. Go to the Split PDF service page and upload your PDF. 2. Choose how to select pages: • Extract Pages — click on visual thumbnails to select pages (text input for PDFs over 200 pages). • Custom Ranges — type ranges like "1-3, 5, 7-12". • Every N Pages — automatically extract every Nth page. 3. Choose whether to merge selected pages into one PDF or download them as individual files in a ZIP archive. 4. Click "Split" and download your results. Free, browser-based, no upload needed. Your PDF never leaves your device.

Reduce your PDF file size by removing unnecessary metadata: 1. Go to the Compress PDF service page and upload your PDF. 2. The tool instantly strips metadata — title, author, keywords, and producer information. 3. See the original and compressed file sizes side by side. 4. Download the compressed file. Key details: • Typical reduction: 1–5% depending on metadata volume. • Does not re-encode images — focuses on metadata removal. • Processing is instant, browser-based, completely free. • No account required.

Convert any audio format to MP3: 1. Go to the Audio to MP3 service page. 2. Upload your audio file — WAV, FLAC, OGG, M4A, AAC, or any other common format. 3. The tool converts it to MP3 at 192 kbps (good balance of quality and file size). 4. Download the MP3 when conversion is complete. Key details: • Runs entirely in your browser — your file is never uploaded. • Completely free, no account needed. • Not supported on mobile devices (WebAssembly memory constraints).

Convert Apple QuickTime MOV videos to the universally compatible MP4 format: 1. Go to the MOV to MP4 service page and upload your MOV file. 2. The tool first attempts a fast remux — copying video and audio streams into an MP4 container without re-encoding. This is nearly instant and preserves full quality. 3. If the codec is not MP4-compatible, it falls back to re-encoding with H.264 video and AAC audio. 4. Download the MP4 when conversion is complete. Key details: • Browser-based — your video never leaves your device. • Free, no limits, no account required. • Not supported on mobile devices.

Extract the audio track from any video file and save it as MP3: 1. Go to the Video to MP3 service page. 2. Upload your video — MP4, MOV, AVI, WebM, MKV, or any other common format. 3. The tool extracts the audio and saves it as MP3 at 192 kbps. 4. Download the MP3 when processing is complete. Useful for saving podcast episodes, extracting music from recordings, or creating audio-only versions of lectures and presentations. Browser-based, completely free, no account needed. Not supported on mobile devices.

goconvert.me has two types of services with different pricing: 1. Free services — Merge PDF, Split PDF, Compress PDF, Audio to MP3, MOV to MP4, and Video to MP3 are completely free. They run in your browser with no limits, no account, and no hidden charges. 2. AI-powered services — Document to CSV, Document to Text, Scientific Paper to JSON, and Speech to Text are paid per use. Typical costs: • Image processing: from €0.002 per file • PDF extraction: from €0.003 per page • Audio transcription: from €0.003 per minute • Scientific paper parsing: from €0.005 per paper There are no subscriptions and no monthly fees. You see the exact cost of every job before you confirm payment.

Tokens are prepaid credit you can add to your goconvert.me account. When you process a file with an AI-powered service, tokens are deducted based on the file size and complexity. The main advantage of tokens is that they let you skip Stripe’s transaction fees — saving you roughly €0.26 on every single conversion compared to paying per job by card. Token tiers: 1. €5 — 5,000 tokens (quick test run) 2. €10 — 10,500 tokens (5% bonus) 3. €25 — 27,000 tokens (8% bonus, most popular) 4. €50 — 55,000 tokens (10% bonus, best rate per token) Tokens never expire. You can also use goconvert.me without buying tokens at all — just pay for each job individually via card checkout (though you will pay Stripe transaction fees on every conversion, which tokens let you avoid).

goconvert.me accepts all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. You have two ways to pay: 1. Pay per job — pay for a single conversion directly at card checkout. No account needed. Stripe processing fees apply (included in the displayed price). 2. Pay from token balance — buy tokens in advance, then use them for any number of jobs without additional transaction fees. This saves you roughly €0.26 per conversion in Stripe fees. Both options show you the exact cost before you confirm. We never store your card details — all payment processing is handled securely by Stripe.

Yes, completely free with no catch. Merge PDF, Split PDF, Compress PDF, Audio to MP3, MOV to MP4, and Video to MP3 cost nothing because they run entirely in your browser. Your files are never uploaded to our servers, so there is no processing cost, no bandwidth cost, and no AI usage on our end. There are: 1. No watermarks on your output files. 2. No file size limits — process files as large as your browser can handle. 3. No daily usage caps — convert as many files as you want. 4. No account required — just open the page and start converting. 5. No ads — the page is clean, no pop-ups, no banners.

No. All six free tools (Merge PDF, Split PDF, Compress PDF, Audio to MP3, MOV to MP4, Video to MP3) work without an account. Just open the service page and start processing — nothing is uploaded, nothing is stored. For AI-powered services, you also do not need an account if you pay per job via card checkout. An account is only needed if you want to buy tokens to save on transaction fees and access bonus token tiers.

Yes. goconvert.me is designed with privacy and security at its core: 1. All data stays in the EU — your files are processed and stored exclusively in Frankfurt, Germany. Our database, AI processing, and serverless functions all run in EU data centers. 2. Automatic file deletion — uploaded files are deleted within 12 hours, output files within 1 hour after download. Nothing is kept longer than necessary. 3. Encrypted storage — files in transit and at rest are encrypted using private, encrypted storage containers. 4. No tracking — we use a single session cookie for authentication. No analytics cookies, no tracking pixels, no third-party trackers. 5. Browser-based tools are the safest option — six of our tools (PDF merge, split, compress, audio and video conversion) process files entirely on your device. Your files never leave your browser. 6. Secure authentication — passwords are hashed. Payments are handled by Stripe — we never see or store your card details.

All personal data is processed and stored in the European Union, specifically in Frankfurt, Germany: 1. Database — Frankfurt, Germany. All account data, job records, and transaction history are stored here. 2. AI processing — Frankfurt, Germany. Your files are processed by AI within the EU and never transferred outside the EU. 3. File storage — Frankfurt, Germany. Files are stored temporarily in private, encrypted storage during processing and auto-deleted afterward. 4. Server infrastructure — Frankfurt, Germany. All server-side logic runs in the EU. For the six browser-based tools (PDF and media tools), your data is not stored anywhere — it is processed locally on your device and never uploaded.

goconvert.me follows a strict data minimization policy: 1. Uploaded files — automatically deleted within 12 hours of upload, regardless of job status. 2. Output files — deleted 1 hour after you download them, or automatically within 12 hours if not downloaded — whichever comes first. 3. Job records — metadata (job type, status, timestamps) is cleaned up within 12 hours after completion if no files remain. 4. Account data — kept until you delete your account. 5. Payment records — retained for 10 years as required by German tax law (§ 147 AO). For browser-based tools, no files are ever stored — processing happens entirely on your device.

Yes, goconvert.me is fully compliant with the EU General Data Protection Regulation (GDPR). This means: 1. All data stays in the EU — processing, storage, and AI operations run in Frankfurt, Germany. No personal data is transferred outside the EU for processing. 2. Lawful basis documented — we process data based on contract performance (Art. 6(1)(b)), legal obligation for tax records (Art. 6(1)(c)), and legitimate interest for rate limiting (Art. 6(1)(f)). 3. Self-service data rights — you can export all your personal data or delete your account directly from your account settings, at any time, without needing to contact anyone. 4. Data minimization — we collect only what is necessary. Files are auto-deleted. No tracking cookies. No profiling. 5. Transparent privacy policy — our privacy policy explains exactly what we collect, why, and who receives it. 6. Processor agreements — we have data processing agreements with all third-party providers.

Yes, both are available as self-service features in your account settings: 1. Export your data — click "Export My Data" on your account page to download a complete JSON file containing your profile, job history, transaction records, saved templates, and audit logs. The download starts immediately — no waiting, no email request needed. 2. Delete your account — click "Delete Account" on your account page. This permanently removes all your personal data, including your account, saved templates, and associated payment customer information. Payment records are retained as required by German tax law (§ 147 AO). You will receive a confirmation email after deletion. You do not need to email anyone or fill out a form. Both features are accessible directly from your account settings at any time.

No, never. Your files are used exclusively to perform the conversion or extraction you requested — nothing more. 1. goconvert.me does not train AI models — we are a service that uses AI, not a company that builds AI. Your documents are processed and discarded. 2. Our AI provider does not train on your data — our AI processing runs under a Cloud Data Processing Addendum (CDPA), which explicitly prohibits our provider from using customer data for model training. 3. Files are automatically deleted — uploaded files are removed within 12 hours. There is no long-term data retention that could be used for training purposes. 4. Browser-based tools never see your files — six of our services process files entirely on your device. We have no access to those files at all.

Here is the complete lifecycle of a file on goconvert.me: 1. Upload — your file is uploaded to encrypted private storage in Frankfurt, Germany. 2. Processing — the file is sent to our AI infrastructure (also in Frankfurt) for extraction or conversion. Audio files are temporarily uploaded for processing and deleted immediately after the response is received. 3. Result available — the output file is stored in encrypted private storage and made available for download. 4. After download — the output file is deleted 1 hour after you download it. 5. Safety net — if you do not download, both input and output files are automatically deleted within 12 hours. For browser-based tools (PDF merge, split, compress, audio and video conversion), none of this applies — your files are processed locally on your device and never uploaded to any server.

The maximum file size depends on the service: 1. AI-powered services — up to 500 MB per individual file and 500 MB total per batch upload. Additional limits apply: • PDFs: maximum 2,000 pages across all files in a single job. • Audio: maximum 100 hours of total audio duration per job. Files longer than 30 minutes are automatically split into chunks for parallel processing. 2. Browser-based tools — there is no fixed file size limit imposed by us. The limit depends on your device’s available memory. Most modern desktop computers can handle files up to several hundred megabytes without issues.

All modern desktop browsers are supported — Chrome, Firefox, Safari, and Edge. For AI-powered services (Document to CSV, Document to Text, Scientific Paper to JSON, Speech to Text), any browser on any device works because processing happens on our servers. For browser-based tools (PDF merge, split, compress, audio to MP3, MOV to MP4, video to MP3), a desktop browser with WebAssembly support is required. All major desktop browsers support this. Mobile browsers are currently not supported for browser-based tools due to WebAssembly memory constraints — if you need to merge a PDF or convert a video on mobile, use a desktop computer.

Browser-based processing means the conversion happens entirely on your device, inside your web browser. Your files are never uploaded to any server — they stay on your computer throughout the entire process. This is possible thanks to WebAssembly, a technology that lets tools like FFmpeg (for audio and video) and pdf-lib (for PDFs) run directly in your browser at near-native speed. The page loads the processing engine once, and from that point on, everything happens locally. What this means for you: 1. Maximum privacy — your files never leave your device. We cannot see, access, or store them. 2. No upload wait — processing starts instantly, no matter how slow your internet connection is. 3. Works offline — after the page has loaded, you can process files even without an internet connection. 4. Completely free — since there is no server cost on our end, these tools are free with no limits.

If an AI-powered conversion fails, here is what to do: 1. Check the error message — the job status page shows the reason for the failure. Common causes include unsupported file formats, corrupted files, or files with no extractable content (e.g., a blank image). 2. Retry the job — you can retry a failed job from the status page. If you paid from your token balance, the tokens are automatically refunded when a job fails — you are not charged for unsuccessful conversions. 3. Try a different file — if the file is corrupted or in an unusual format, try converting it to a standard format first (e.g., re-save a PDF or convert an image to JPEG). 4. Contact support — if the problem persists, email till@wwworks.info with your job details. We can investigate server-side logs to identify the issue. For browser-based tools, failures are usually caused by insufficient device memory (very large files) or an unsupported browser. Try using a desktop browser like Chrome or Firefox.

Yes, depending on the service: 1. Document to CSV — supports batch processing of up to 1,000 files in a single job. Upload images, PDFs, and CSVs together and get one consolidated CSV back. This is the most powerful batch service on the platform. 2. Merge PDF — upload up to 100 PDF files and combine them into a single document with drag-to-reorder. 3. All other services — currently process one file at a time. For AI services, you can run multiple jobs in parallel by opening separate browser tabs. For Document to CSV specifically, batch processing is a major advantage over general-purpose AI tools like ChatGPT or Claude, which limit you to about 10 images per prompt. goconvert.me lets you define your columns once and process hundreds or thousands of files in one go.

Each service has specific output formats: 1. Document to CSV — CSV file. 2. Document to Text — choose between plain text, structured JSON, or Markdown. 3. Scientific Paper to JSON — structured JSON with titles, authors, sections, and references. 4. Speech to Text — plain text with optional speaker labels and timestamps. 5. Merge PDF — single merged PDF. 6. Split PDF — individual PDF files (downloaded as a ZIP archive if multiple pages are selected, or as a single PDF if one selection is made). 7. Compress PDF — compressed PDF. 8. Audio to MP3 — MP3 at 192 kbps. 9. MOV to MP4 — MP4 (fast remux or H.264/AAC re-encode). 10. Video to MP3 — MP3 at 192 kbps.